Definition of Multi-Accounting
"Multi-accounting" is defined as a single person registering, accessing, or controlling more than one user account. This includes, but is not limited to:
Creating secondary accounts ("alts") to store currency or players.
Using a secondary account to influence the Transfer Market.
Using a secondary account to manipulate match results (e.g., intentionally losing matches).
Managing an account on behalf of another player who is temporarily unavailable ("account sitting").
Shared Connections (Households)
We recognize that multiple managers may play ESMO from the same household, workplace, or school (sharing an IP address). This is permitted under the following conditions:
Each account must be operated by a different individual.
Interactions Prohibited: Accounts sharing a connection are strictly prohibited from interacting with one another. This includes player transfers, direct financial transactions, or coordinated actions against other managers.
Penalties
Additionally, ESMO provides resolution options for users who voluntarily confess to using multiple accounts without engaging in serious violations.
Violation of the Single Account Policy is considered a severe breach of the ESMO rules.
Detection
We utilize automated tools and manual review to detect multi-accounting patterns.
Consequence
If a user is found to control multiple accounts without voluntarily confessing, all involved accounts (including the primary account) will be permanently suspended without warning. However, users who admit to the policy breach and meet specific conditions (such as no evidence of market manipulation) may be offered a resolution option to reset their primary account while permanently banning alternate accounts.
Resolution Policy
Fresh Start for Main Account:
Upon confession, your primary account will receive a "fresh start." This means that the progress on your main account will be reset to allow you to resume playing in compliance with the platform's policies.
Permanent Ban for Alternate Accounts:
Any alternate accounts associated with the violation will be permanently banned.
No Evidence of Market Manipulation Requirement:
The resolution is available only if there is no evidence of market manipulation or any other serious violations between your main account and alternate accounts.
Steps to Proceed
Confess to the Misuse:
Notify the support team about the use of multiple accounts.
Accept the Terms:
Confirm that you accept the terms of the resolution, including the reset of your main account and the permanent ban of alternate accounts. This is a mandatory step for the resolution process to be implemented.
Additional Considerations
The outlined resolution policy applies only when the issue involves the use of multiple accounts without evidence of other severe violations. Cases involving more serious breaches may be handled differently at the discretion of the platform.
Explicit opt-in
A manager cannot feign ignorance of this policy since:
They have to manually opt-in to it when creating their club.
You cannot create your club without opting in (see screenshot bellow).
